Speedee Delivery Complaints and Reviews

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Speedee Delivery
Main address: P.O. Box 1417 56302-1417 St. Cloud MN
( 320 ) 251 - 6697, ( 320 ) 251 - 1846, http://www.speedeedelivery.com/contact.html
  • 19+1 mobile complaints
  • $2.4K claimed losses
  • $120 average
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  • Jul 25
  • Shipping
  • Delayed Delivery
  • 4

A package was shipped to me from Iowa (965 miles away) on 7/14/14. It made it to Minot, ND and was scanned on arrival on 7/16. Today is 7/25, and it is STILL sitting in Minot (125 miles away). I have emailed three times, called three times, and been told there is a delay out of Minot. I don't care what their issues are, they are killing themselves by crappy customer service. I will never use... Read more

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  • Jul 19
  • Shipping
  • Rice Lake, Wisconsin
  • Next Day Delivery
  • 9

We are the owners of a small business in Rice Lake, WI. We chose to use Speedee to ship a part to us from only 1 1/2 hrs away because it was critical to be guaranteed to receive the part by the next day. When the part did not arrive by 4pm, I contacted customer service whom told me that they had until 5pm, and she could track that the driver was in our neighborhood. I waited until 5 pm and... Read more

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  • Jun 02
  • Shipping
  • River Falls, Wisconsin
  • Undelivered Packages
  • 17

I am the owner of small business is Hudson, WI. In the last 3 months on 3 seperate occassions Spee Dee Delivery has not delivered the package on time. Two times it took the package 4 days to get 1 1/2 hours away. The 3rd time it took 3 days, but in Spee Dee's defense the package did have to go 3 hours away. I have been on hold for 45 minutes and still not spoke to a human. I am totally... Read more

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  • May 28
  • Shipping
  • New Hope, Minnesota
  • Customer Service
  • 56

When I called to get a time frame for delivery I was told "driver will need help...." I ask when he would be here the driver to dispatch at 1pm, so my husband waited until 1:10pm, had to leave for work, about 10min later the driver showed up, I watched him take the box out of the truck, NO PROBLEM, but he wouldn't bring it to our apartment door he said it was too heavy. I was past pissed off, and... Read more

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  • Apr 29
  • Shipping
  • Lone Tree, Colorado
  • Bad Customer Service
  • 1
  • 48

Placed an order on Thursday to have a package picked up Friday. The pickup never happened. The shipper called on Monday to say the package hadn't moved off their dock. Called Speedy and spent 45 minutes on hold. When I reached somebody it was the wrong person and they had to transfer me. Another 15 minutes on hold. This person said that the driver didn't get to the pick up and would be... Read more

Was this review helpful? 1 0

There driver had been missing for 2 days and has $4000 of my stuff. The customer service rep Joslin is rude and disrepctful. I wait 30 min on hold to have her hang up on me... Add comment

  • Apr 26
  • Transportation and Delivery
  • Cedar Falls, Iowa
  • Inefficient Delivery
  • 63

Ordered some plants that were shipped from MN 150 miles away by this company. Package was "out for delivery" early morning. When it wasn't delivered by 5 pm I called customer service who said the driver had run out of time for delivering packages! Now I have to wait till Monday. God knows if my plants will survive. Also they inefficiently ship things. My package was shipped from MN to Des... Read more

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  • Apr 18
  • Shipping
  • Grand Forks, North Dakota
  • Poor Delivery Service
  • 1
  • 54

After being on hold for a long period of time (25 Min) I hung up and called back. I asked the receptionist to please not place me on hold and to let me talk to someone regarding the poor service. She replied "excuse me" in a voice that indicated she thought I had asked to to cut off her right hand and hung up. This is one case where I would rather to talk to a computer then that useless, rude... Read more

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  • Apr 16
  • Shipping
  • Elk Grove Village, Illinois
  • Delivery Service
  • 1
  • 84

We asked the driver to deliver to our shipping dock rather than office front door. He refused after making threatening gestures to one of my employees then drove away. Next day he returned to our dock I verified that he was he was the same individual and asked him to leave. At that point I attempted to close the door and he grabbed it forcing it open while he yelled at me for refusing the... Read more

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  • Feb 28
  • Shipping
  • Minneapolis, Minnesota
  • Shipping
  • 61

My girlfiend signed me up for the beer of the month club for a Valentine's Day gift. Apparently you have to be home to sign for an alcohol delivery. Two attempts were made at my condominum complex unbeknownst to me as they left notes at the front door that I never use since we have a back entrance closer to the residential parking lot. Eventually a neighbor gave me the notes so i called to... Read more

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